A detailed overview of how your personal information is collected, stored, and protected at HotCasino. Your privacy is our highest priority.
The Core Pillars of HotCasino's Privacy Protection
All your personal and financial information is secured with 256-bit SSL encryption. No third party can access this data.
HotCasino never sells your personal data to third parties. Your information is used solely to deliver our services.
We are clear about what data we collect and why. You can view or delete your information at any time.
Our security team monitors systems around the clock. Any unusual activity is acted on immediately.
HotCasino complies with the General Data Protection Regulation (GDPR). Your data rights are fully protected.
We are fully transparent about our use of cookies. You can manage your cookie preferences at any time through your browser settings.
Welcome to HotCasino's Privacy Policy. This policy explains what information we collect, how we use it, and how we keep it secure. By using HotCasino, you consent to this Privacy Policy.
We believe your personal data belongs to you. That's why HotCasino's Privacy Policy is built on complete transparency. There are no hidden clauses — we tell you plainly what we do and why.
This Privacy Policy applies to all HotCasino services, including the website, mobile application, live chat, and email communications. If you have any questions after reading this policy, please contact our support team.
This Privacy Policy has been prepared in accordance with the General Data Protection Regulation (GDPR) and applicable local laws.
HotCasino collects various types of data to deliver its services smoothly. A full list is provided below:
| Data Type | Details | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact information | Mobile number, email address | Account contact & security |
| Financial Information | BKash/Nagad number, bank details (partial) | Transaction processing |
| Device Information | IP address, browser, device model | Security & fraud prevention |
| Gaming Data | Betting history and win/loss records | Service Improvement & Auditing |
| Usage Data | Login times, browsing patterns | Improving User Experience |
We never store your full payment card number or PIN. All payment details are processed through an encrypted payment gateway.
HotCasino collects your information in several ways. We are completely transparent about each of them.
In certain cases, we may receive limited information from payment providers or identity verification agencies — strictly for fraud prevention and legal compliance purposes.
HotCasino uses collected data solely for the purposes listed below and for no other purpose.
HotCasino never shares your data with third parties for marketing or advertising purposes. Your information stays with us.
HotCasino uses state-of-the-art technology and processes to protect your data. Our security framework operates across multiple layers.
No online system is 100% secure. Always use a strong password and never share it with anyone.
HotCasino uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may cause some features to stop working.
Under HotCasino's Privacy Policy, you have the following rights — all of which can be exercised free of charge.
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request corrections if any of your information is inaccurate.
After account closure, you have the right to request deletion of your personal data, except where retention is required by law.
You have the right to request that processing of your data be restricted under certain circumstances.
You have the right to receive your data in a machine-readable format and transfer it elsewhere.
You have the right to object to your data being used for specific purposes.
To exercise any of these rights, email us at support@hotcasino.ws with "Data Request" in the subject line. We will respond within 30 days.
We don't hold your data any longer than necessary. Retention periods are defined based on the type of information involved.
Once the retention period expires, data is securely deleted or fully anonymized.
HotCasino does not collect data from or provide services to anyone under 18. If someone registers using a false age:
If you become aware of a minor using HotCasino, please notify our support team immediately.
HotCasino may update this Privacy Policy at any time. For significant changes, we will:
Continued use of HotCasino after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any questions or concerns about your privacy, reach out to us at support@hotcasino.ws.
Your privacy is fully protected at HotCasino. Register now and enjoy a safe gaming experience.